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Host

Make every guest feel like a regular

Your front-of-house intelligence layer. Every guest has a profile. Every preference remembered. Every VIP recognized the moment they walk through the door. Jenna manages it all.

Guest CRMDining RoomOutreachVIP TrackingBirthdaysAnniversariesJenna AI
Guest CRM profiles
Reservations management
100%
Order History Tracked Per Guest
∞
Guest Profiles, Forever
Jenna
Your AI Host Manager

Every Guest is a
Regular. From Day One.

When a guest makes a reservation, their profile builds automatically. Dining history, spend per visit, dietary restrictions, favorite wine, usual table preference. The next time they call, your host already knows them.

The difference between a restaurant guests return to and one they forget is whether they felt recognized. Host gives your team everything they need to make every guest feel like they're already a regular.

  • Guest profiles build automatically from reservations
  • Dietary restrictions, allergies, preferences tracked
  • Full dining and spend history per guest
  • VIP and top-spender identification
  • Birthday and anniversary alerts before they visit
  • Targeted outreach campaigns from your guest database
Guest profile detail

Every Order. Every Visit. Every Pattern.
All in One Guest Profile.

Every time a guest orders online, reserves a table, or dines in — it's recorded. Over time, their profile builds a complete picture of who they are, what they love, and when they come in. That intelligence drives every marketing decision you make.

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Order History

Every item they've ever ordered — in-house, online, and delivery. Their favorite dishes, how often they order them, their average ticket.

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Visit Patterns

Tuesday lunches. Friday nights with their spouse. Always comes in before a Hawks game. You know their routine before they do.

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Intelligent Marketing

Target the right guest with the right offer at the right time. Birthday offer 3 days before. Re-engagement after 45 days away. VIP invite to private events.

From Online Order → Guest Profile

When a guest orders online, their order history, delivery address, item preferences, and order frequency are all captured and tied to their profile. By the third order, Jenna knows them better than your best server does.

First order: name, email, address, items
Second order: pattern starts forming
Third order: Jenna flags them as a regular
By order 10: VIP candidate, full preference map

From Reservation → Marketing Campaign

Every reservation is a data point. Jenna tracks what they ordered, how long they stayed, whether they came back — and uses that to build outreach that actually converts. Not mass emails. Targeted messages that feel personal.

→"You haven't visited in 45 days — here's 10% off"
→"Happy birthday, Sarah — dessert's on us Friday"
→"Your table is ready — same corner booth as always"
→"Our new menu drops Thursday — you're first to know"

Everything in the Host Module

Six tools that turn one-time guests into lifelong regulars

Customer Relations (CRM)

Every guest gets a profile. Dining history, preferences, allergies, anniversary dates, how they like their steak, their favorite table. The next time they walk in, your team knows exactly who they are.

Dining Room Management

Your floor layout, table status, turn times, and covers in real time. See every table at a glance — open, seated, waiting, cleaning. Run your dining room the way great restaurants do.

Customer Outreach

Build targeted outreach campaigns from your guest database. Bring back lapsed guests, invite VIPs to private events, send birthday offers to customers whose anniversaries are this month.

VIP & Loyalty Tracking

Your top spenders, most frequent guests, and highest-value customers — identified automatically. Know your VIPs before they tell you they're VIPs. Treat them like it.

Birthday & Anniversary Alerts

Never miss a guest's birthday or anniversary again. Jenna sends you alerts before they visit so your team can have something waiting — a free dessert, a special note, a comp glass of champagne.

Ask Jenna

Jenna is your AI host manager. She knows your guests, manages your dining room, handles outreach campaigns, and tells you who deserves the special treatment tonight. She never forgets a face.

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Meet Jenna

Your AI Host Manager

Jenna manages your guest relationships, monitors your dining room, and runs your outreach campaigns. She knows which guests are celebrating something tonight, which ones haven't been in for three months, and which table is about to turn. She's diplomatically direct — and she never forgets a guest.

"Who has birthdays this week?"
"Which VIPs haven't visited in 60 days?"
"Build an outreach campaign for lapsed guests"

Your best customers are already here.
Jenna makes sure they come back.

Start free. Host module included. All 12 modules included. No add-ons.